From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
For the best results, keep your wicks trimmed to 5mm and allow the top layer of wax to melt fully before extinguishing for the most even burn. We always advise you use a tea light holder
as this provides a heat protected and level base for your tea light. Place your tea light in the centre to prevent the holder from getting too hot. Please do take care with candles, keeping
them well out of the reach of children and pets. Drafts and flammable materials are also best avoided.