From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
Looking after Neptune designs is easy – they won’t ask you for a lot. But, whether you’d like advice on everyday cleaning or seasonal and yearly care, you’ll find all our tips, suggestions and recommendations in our care guides.
Because Imogen Holkham Sand is made from natural linen, tone and texture can vary and you can expect to see the occasional slub. We’ve written an article about the personality behind each of our fabrics, in case you’d like to get to know them better. Read on
Our beds are designed to suit metric-sized mattresses (UK single, double, king and super-king sizes), like our own Barrington. They don’t come with the mattress or any bedding, so you can choose what suits you best, whether that’s a firm or medium mattress, cotton or linen sheets.
A closer look at Wardley
We use oak because of its beautiful grain, its durability and its sense of heritage (we’ve written more on oak’s qualities here). Part of its character are its knots and variations in tone, so each piece will have its own hand-writing.
Wardley’s oak is protected with IsoGuard®, our timber treatment oil that helps to prevent stains and spills from setting in, like if a bedtime glass of water accidentally splashes onto it. And it does all of this without masking the natural look and feel of oak like most lacquers and sealers do.
The textile used on Wardley’s headboard, Imogen Holkham Sand, is woven from layers of both bleached and unbleached linen. It’s soft and has a relaxed texture that’s just right for bedrooms. If you’d like a change later down the line, the panel can be removed and reupholstered.
Beech is used to make the slats on each of our beds because it’s flexible and reliable. They’re sprung, which means they curve upwards to provide a little extra bounce underneath the mattress. They’re held in place with discreet, cream-coloured clips. There’s an extra support in the centre too.
Wardley can be disassembled, making it easy to manoeuvre in and out of doorways. But, we’ve used clever hidden brackets to secure the rails around its top, to ensure strength and sturdiness. It’s a detail that’s felt, rather than seen.