From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
We’ve put together this guide on taking care of your furniture so that it stays looking as beautiful as the day you first brought it home.
The colours in our paint palette shown here are a close representation of their true shades, but to see the real thing, we suggest trying our sample paint pots.
The hardware on Aldwych changes to suit the colour it’s painted in; either the chrome Limehouse ball handle (when in Snow or any of our other shades) or the Henley Black Bronze knob (to pair with Warm Black).
This piece is made from natural timber, which will expand (slightly) and shrink (just a little) as it responds to the humidity and temperature in your room. We’ve used joinery techniques that’ll help to counteract this, but small changes in your piece are completely natural and to be expected. Just know that, in the very unlikely event that there’s a significant change to the structure, we’ll be here to help.
A closer look at Aldwych
When it comes to painted timber, we use tulipwood – a strong and resilient hardwood. Its fine, almost knot-free grain makes it perfectly suited to a painted finish, so you get the best of both worlds – strength and smoothness.
Not every piece of furniture and every colour of paint needs the same process – a ‘one finish suits all’ approach won’t ever give you the best result possible. That’s why we vary the number of coats and use both hand-painted and spray-painted techniques depending on what that shade requires.
There are actually just two drawers in this piece, although they look like three. The bottom one has been cleverly disguised to maintain the symmetry created by three, equally sized drawers, but is in fact doubly deep for storing larger objects. It makes Aldwych all the more useful.
The tray-like top doesn’t lift off, but is as practical for keeping things in place as it is decorative. Its slim legs balance the visual weight of the drawers, and underneath are discreet feet, which help to keep the paint finish from scuffing as much as they protect hard flooring.