From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
When it comes to designs upholstered in a made-to-order fabric or painted in a bespoke colour, there’s also a 20% returns/cancellation fee. We’d love to not have to charge a penny for this, but as they’re made just for you, we can’t always guarantee that we’ll be able to sell them again.
If you’ve bought something from us outside the UK or Ireland, just get in touch with the store you bought it from – or with our international team if you bought it through them – and they’ll let you know how you can return or exchange it.
And talk to our international team on +44 (0)1793 427 427 or at email@example.com.
These terms don’t affect your statutory rights. For our full terms and conditions, please click here.
For our full returns policy, please click here.
A closer look at Chichester
The finish: paint
Not every piece of furniture and every colour of paint needs the same process – a ‘one finish suits all’ approach won’t ever give you the best result possible. That’s why we vary the number of coats and use both hand-painted and spray-painted techniques depending on what that shade requires.
The finish: IsoGuard®
Chichester’s oak top is protected with IsoGuard®, our timber treatment oil that helps to prevent stains and spills from setting in, like water rings from cups without coasters. And it does all of this without masking the natural look and feel of oak like most lacquers and sealers do.
The housekeeper’s base offers a great deal of storage, with three generously sized drawers. The largest could be used to keep blankets close to hand, while the top two can be combined with our smaller Ashcroft baskets (two of the small box trays fit well) to organise bits and bobs.
Considered details (like the carved grooves that frame the drawers and the cut-out shape to the skirting) subtly elevate this piece: it’s simple, but not plain. There’s also a satisfying weight behind the drawers, which pull out fully so you can get right to the back, and then close again softly.