H:W

Our virtual doors are wide open. So, whether it’s a video consultation with a designer, a chat on the phone with one of our home specialists, or just a second opinion through email, if you’re decorating your home, our store teams are still here for you. Simply find your nearest and drop us a line.

Site Country: UK Site Name: UK

Our home design service

Your Neptune home

Home design is an easier, less overwhelming way to bring interior design into your home. Together, we’ll gather ideas, figure out what colours and concepts, layouts and lighting, fabric and furniture makes you happiest, and edit down inspiration to create a scheme that’s your very own version of a Neptune home.

Meet your designer

It all begins with some one-on-one time with one of our designers at your local Neptune store.

If it looks like your nearest Neptune home isn’t on the list below, rest assured it’ll be coming very soon…

How it works

1. Your complimentary creative consultation

This is where you’ll talk us through your ideas, wishes and wants. You and your designer will look through our collections in store to start painting a picture of what you love and what you don’t, so we can find your home’s creative direction.

It’ll last between 6090 minutes and it’s free of charge.

2. At-home design visit

If you decide to go ahead, you'll need to pay the design fee, we’ll then come to your home to have an in-depth design session lasting several hours. We’ll dive into colour palettes, samples and textiles, but also consider layouts and take measurements, before we go away to start scheming.

3. Design presentation

Around two weeks later (or slightly longer if we're designing more than one room), you’ll come back in to see us. We’ll reveal your moodboard, sample board, a detailed quote and a to-scale sketch, ready to look at together and make any design tweaks.

4. Design day

The big day. We’ll take care of everything, making sure that it all arrives in your home in one swift delivery, setting up each and every piece and styling it all for you so that you needn’t lift a finger. All there’ll be left for you to do is sit back and enjoy it.

Costs and calculations

The whole service – from concepts to the home visit and final room design – costs £300 for the first room and £200 for each room after that

We’ll take this off your final payment when you spend over £5,000 on each room though.

Get gathering

Explore some of the core parts of your room design, ready to share which collections you want to bring into your home with your Neptune designer.

#realneptunehomes

Have a peek at some of the home stories from Neptune people across the country to see how they made our designs their own.

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