From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
Natural timber will always want to move. It’s going to expand and shrink as the temperature and humidity in your home changes, but there are specialist joinery techniques that can help to counteract the movement. And that’s exactly what we do, so although you might see a little movement in the timber over the seasons, it won’t change drastically.
Looking after Neptune designs is easy – they won’t ask you for a lot. But, whether you’d like advice on everyday cleaning or seasonal and yearly care, you’ll find all our tips, suggestions and recommendations in our care guides.
A closer look at Edinburgh
Oak, because it’s the hardwood to end all hardwoods – for us at least. Oak means it’ll look more than good in your home. You can expect the odd knot here and the odd change in wood grain there – which means no two benches will ever look quite the same – but overall, it’s a well-balanced, and in our opinion, beautiful timber.
Brushing, buffing, staining – they’re the steps that make Edinburgh’s oak look a bit rustic, without having to use already aged timber. This version of rustic is great for people who like the idea of vintage, but prefer things that are ‘brand new’. Then, we apply our treatment oil – IsoGuard® – to make it easier to live with. Think of it as a bit of a defence barrier, but one that you can’t see, feel or would ever know was there.
The perfect pairing
There’s a matching Edinburgh coat rack to sit over this bench – because having a cohesive sense of style can help create a sense of calm to this usually busy part of the home. And to bring order to hats, gloves and all those other outdoor bits and bobs, the Somerton bootroom baskets are the perfect fit.