From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
This piece is made from natural timber, which will expand (slightly) and shrink (just a little) as it responds to the humidity and temperature in your room. We’ve used joinery techniques that’ll help to counteract this, but small changes in your piece are completely natural and to be expected. Just know that, in the very unlikely event that there’s a significant change to the structure, we’ll be here to help.
The timber in this design is finished with IsoGuard® – our innovative protective formula that helps to stop spills from leaving a stain. It doesn’t take a lot of effort to care for a design that’s treated with IsoGuard®, but we have created a few products that can help. You’ll find all these here.
Looking after Neptune designs is easy – they won’t ask you for a lot. But, whether you’d like advice on everyday cleaning or seasonal and yearly care, you’ll find all our tips, suggestions and recommendations in our care guides.
A closer look at Wardley
Wardley’s made from our timber of choice for unpainted pieces: oak, our favourite because of its characterful (but not too knotty) grain – which means no two chairs will ever look quite the same – its strength and its sense of heritage.
We protect our oak pieces with IsoGuard®, our timber treatment oil. Think of it as a defence barrier, but one that doesn’t mask the oak’s character and matt texture. IsoGuard® comes in a few finishes; this one’s Darkened Oak, which lends the timber a rich brown colour and highlights the grain in Wardley’s turned spindles.
Comfort and proportions
It may be made from wood, but Wardley doesn’t compromise on comfort. The top rail of the backrest curves to meet the shoulder blades, and there’s a barely detectable (until you sit in it), leg-hugging saddle shape to the seat.
To give it a crafted feel, the foxtail joints that attach the legs are visible in the seat. Sometimes they’re flush, sometimes they sit just proud (although you won’t feel them) – a variation that means each chair has its own character. From the back, there’s also the swallowtail detail usually found on Shaker boxes.