From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
You can absolutely put your Ella tumblers in the dishwasher.
A closer look at Ella
The making process
All our glassware is mouth-blown. It’s a traditional technique that means no two items are exactly the same. One might be just a touch smaller than another; you might even see a swirl where it expanded as it was blown. It’s part of the personality of something made by hand.
The Ella jug’s conical shape means it’s not easily knocked over. And like a carafe, the narrow neck is easier to hold than a jug handle, especially for smaller hands. Use it to decant water, milk, juice or even Pimm’s in the summer. In Clear or Charcoal, it co-ordinates with the Ella tumblers, but works just as well on its own too.