From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
Ashcroft needs just a quick weekly dust. Use a clean feather duster, an e-cloth, or a quick hoover using the fine-nozzle attachment.
Each of these pieces is hand-made from natural materials, so a little variation in shape and colour is to be expected (and loved). Rattan doesn’t like to get wet, so if you’re planning on using Ashcroft in a bathroom, it’s best that the space is well-ventilated.
A closer look at Ashcroft
Each piece from our Ashcroft collection is tightly hand-woven from sustainable, natural rattan to give it incredible strength that’ll last and last. The measurements we’ve given are a guide, so don’t be surprised if they vary very slightly. It’s all part of the personality of something made by hand.
After weaving, the rattan is given an off-white enamel wash. It’s not totally uniform – you can still see the natural-coloured rattan peeking through in places. But it’s what makes this piece feel relaxed even though the pale colour is quite contemporary.