From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
Ashcroft needs just a quick dust. Use a clean feather duster, an e-cloth, or a quick hoover using the fine-nozzle attachment. If you notice a spill, mop it up, then wipe again with a barely-damp cloth, and leave to dry thoroughly before putting away.
A closer look at Ashcroft
Just so you know
All our water glasses and tumblers will fit into this carrier, but wine glasses and champagne flutes will be a little too unsteady.
Each piece from our Ashcroft collection is tightly hand-woven to give it incredible strength that will last and last. The measurements we’ve given are a guide, so don’t be surprised if they vary very slightly. It’s all part of the personality of something made by hand.
After weaving, the rattan is given a pale silver wash. It’s not totally uniform: you can still see the natural-coloured rattan peeking through in places. It’s what makes Ashcroft feel relaxed even though the neat weave is quite smart.