From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
If you’re using Henley for display, it just needs a quick flick with a dry cloth to remove any dust. If you’re using it to carry food and drinks, wipe up spills straight away with a damp cloth; then wipe again with a dry one, and leave out to dry fully before putting away.
A closer look at Henley
Just like the rest of the Henley collection, the tray is made from oak. But, instead of a solid piece of timber, we use layers of natural oak veneer and plywood, because for a tray this is a much stronger combination of materials that means it’s much less susceptible to movement and warping.
Like all of our oak, the Henley tray is protected with IsoGuard®, our timber treatment oil that helps to prevent stains and spills from setting in, like water rings from cups or spills of milk from your breakfast bowl. And it does all of this without masking the natural look and feel of oak like most lacquers and sealers do.
The making process
Henley starts with a light, very strong plywood base, covered in real oak laminate. Using thin pieces of solid oak to create the curving lip and the handle holes, the rim is built up one piece at a time. Finally it’s laminated together to protect it and make it last.
Making a round wooden tray, with holes for handles isn’t easy. We had to balance achieving the shape, in a way that emphasised the wood grain, at a weight that was still easy to carry, but with enough strength so it could do a great job and last a long time.