No-quibble returns
We believe that returns should be easy, that’s why we approach them with a ‘no quibble’ mindset. If you decide on the day that it’s not for you then our delivery team can take it away for you there and then, free of charge.
But if you’d rather mull things over, you have 28 days to make up your mind. We do charge a pick-up fee of £29.95 here though, because we’ll need to send our delivery team back out to your address for collection.
If you’ve bought something from us outside the UK or Ireland, just get in touch with the store you bought it from – or with our international team if you bought it through them – and they’ll let you know how you can return or exchange it.
You can find the store’s details online here.
And talk to our international team on +44 (0)1793 427 427 or at [email protected]
These terms don’t affect your statutory rights. For our full terms and conditions, please click here.