When to arrive
The opening hours on each day are:
Friday 26th January: 11am-8pm
Saturday 27th January: 9am-5pm
We won’t be opening our doors any earlier than that.
How to shop
Once inside and you've chosen what you'd like to buy, just find one of the Neptune helpers, wearing pink high-vis jackets, who will be ready to mark the item as yours.
When it comes to paying
Simply take your furniture order form to the till point before heading to the accessories area – remember, we accept cash and card payments except for American Express.
Getting things home
If you want to take things home on the day, just let us know and we’ll get it wrapped up and ready to go. If you want to use our delivery service, it will be 10% of your order total, although we do cap it at £175.
We’ll take down all of your details and our dispatch team will be in touch to arrange a convenient time and date to deliver to you. This might take up to two weeks, but we’ll always get them to you as quickly as we can.
Terms and conditions
The only other thing to say is that before you come along, we suggest having a quick read of our terms and conditions – just so you’re aware of absolutely everything you need to know. We’ve made them as short and easy to follow as possible.
Calling ahead and reserving pieces
We're really sorry but we're unable to reserve pieces in advance or on the day.