Havana Coussin de chaise
Livraison de colis
Pour les articles de plus petite taille, nous faisons appel à trois transporteurs, à nos yeux parmi les meilleurs. Cela signifie que vous recevez votre commande plus rapidement. Vous recevrez un courriel de notre partenaire de livraison qui confirmera la date de livraison dans les 24 heures qui suivent l'envoi du ou des objets.No-quibble returns
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
When it comes to designs upholstered in a made-to-order fabric or painted in a bespoke colour, there’s also a 20% returns/cancellation fee. We’d love to not have to charge a penny for this, but as they’re made just for you, we can’t always guarantee that we’ll be able to sell them again.
If you’ve bought something from us outside the UK or Ireland, just get in touch with the store you bought it from – or with our international team if you bought it through them – and they’ll let you know how you can return or exchange it.
And talk to our international team on +44 (0)1793 427 427 or at international@neptune.com.
These terms don’t affect your statutory rights. For our full terms and conditions, please click here.
For our full returns policy, please click here.