White glove service.
We take our delivery service seriously. Neptune transport, Neptune people, Neptune service.
When you place an order, you’ll receive an estimated delivery date. We’ll then confirm that with you over the phone, bringing that date forward wherever we can.
We mainly use a two-man service. They’ll take your furniture to your room of choice, set it up and take away all of the packaged to be recycled. Easy.
Although if you’ve ordered accessories we think one person will suffice and in these cases, we'll use one of our trusted delivery partners.
For our full returns policy, please click here.