From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
You want: easy-to-care-for pieces that you don’t need to tiptoe around. We’ve got: easy-to-read-through care guides that give you just that.
A closer look at Neptune
Material and finish
We chose steel to make this base because it’s incredibly strong, and we’ve powder coated it to protect it from the elements too. This means that it’s unlikely to rust or tarnish, and leaves it with a low-sheen, black finish.
Using the base
A base is an essential, whether your parasol will stand in the centre a dining table (the only exception is our Cayton table) or on its own. If the former, we also suggest a parasol lock to be extra secure; if the latter, it’s just worth noting that, without the table, it may be a little less stable.