From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
We recommend that you use this parasol together with a table and a parasol base. If you’d like a freestanding parasol, our Spritsail design is the one for you.
It's best that you keep your parasol open as much as possible, especially if it gets wet, as this will help prevent mildew. Of course, if the wind picks up, it’s certainly advisable to bring it down.
We recommend that you keep your parasol open as much as possible, especially if it gets wet, as this will help prevent mildew on the canopy. Of course, if the wind picks up, it’s advisable to bring it down, and we suggest bringing it inside over winter too to prevent staining. If it does get a mark on it, we suggest spot-cleaning using a mild solution of soap and warm water – Staysail’s canopy isn’t removeable so can’t be put in the washing machine.
A closer look at Staysail
Materials: stem and spoke
Staysail’s stem and spokes are made from strong but light (so you can move it around easily) aluminium that’s powder-coated to give it a smart, corrosion-resistant finish.
The polyester canvas canopy won’t fade in the sun and has an ‘ultraviolet protection factor’ of 50+ (it’ll help shield you against both UVA and UVB rays). It’s also waterproof and, although you can’t remove it from the parasol, you can spot-clean it.