Fabric notes

The textiles in our fabric library range from pure linen to rich velvet and wool, and each one has its own character. Tone and texture can vary slightly from thread to thread, and expect to see the occasional slub in our linens and pile movement in our velvets. We’ve written an article about the personality behind each of our fabrics so that you can figure out which one best suits your home.

Read on

And, rest assured, all the feathers and down in our cushion fillings come from ethical, cruelty-free sources.

Sometimes colour between batches can vary ever-so-slightly. To be on the safe side, we’d advise buying pieces that are being used in the same room in one go.

Taking care of Long Island

We’ve put together this guide on taking care of your upholstered pieces so that they stay looking as beautiful as the day you first brought them home.

When it comes to smaller items, we don't hang around.

With smaller designs we tend to use one of three couriers; the three that we think are the best. It means that we can get your order out to you sooner. You’ll receive an email from our delivery partner to confirm your delivery date within 24 hours of us dispatching the item (or items).

No-quibble returns

We believe that returns should be easy, that’s why we approach them with a ‘no quibble’ mindset. We offer a free returns service on accessories and all the details on what you need to do will be on your delivery note. Just make sure you keep hold of the packaging.

And when it comes to designs  painted in a bespoke colour or fabric by the metre, there’s also a 30% returns/cancellation fee. We’d love to not have to charge a penny for this, but as they’re made just for you, we can’t always guarantee that we’ll be able to sell them again.

For our full returns policy, please click here.