From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
When it comes to designs upholstered in a made-to-order fabric or painted in a bespoke colour, there’s also a 20% returns/cancellation fee. We’d love to not have to charge a penny for this, but as they’re made just for you, we can’t always guarantee that we’ll be able to sell them again.
If you’ve bought something from us outside the UK or Ireland, just get in touch with the store you bought it from – or with our international team if you bought it through them – and they’ll let you know how you can return or exchange it.
And talk to our international team on +44 (0)1793 427 427 or at email@example.com.
These terms don’t affect your statutory rights. For our full terms and conditions, please click here.
For our full returns policy, please click here.
A closer look at Chichester
When it comes to painted timber, we use tulipwood – a strong and resilient hardwood. Its fine, almost knot-free grain makes it perfectly suited to a painted finish, so you get the best of both worlds – strength and smoothness.
Not every piece of furniture and every colour of paint needs the same process – a ‘one finish suits all’ approach won’t ever give you the best result possible. That’s why we vary the number of coats and use both hand-painted and spray-painted techniques depending on what that shade requires. Here, we also use our low-sheen, water-based eggshell, which is best suited to bathrooms.
The work surface
You can choose any of the surfaces in our collection, from natural Carrara marble and granite to low-maintenance quartz, and they’ll be templated to fit however many cabinets you choose. The best way to pick which work surface is for you is to pop into your nearest store to see them in person or to speak to one of our care team for advice .
On the inside of the cupboard’s door are two cubbies which are useful for storing everyday essentials close at hand but out of sight, or for keeping cleaning products separate. There’s also a single shelf inside the cabinet itself.
The curved shape of this piece makes it ideal for washstands in smaller rooms. Even though you’ll still need space to open the door, it’ll dominate the space less. It’ll also soften your overall scheme, whether it’s a modern bathroom or a traditional one. Helpfully, you can adjust the legs too in case your floor’s uneven.
From design to fitting
The design and installation process for our fitted cabinets is very precise, just like it is with our kitchens. We’ll need to make sure they fit your space properly. So, if you’d like to make them part of your home, you’ll need to head to your closest Neptune store to go through all of the details.