From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
A closer look at Bamburgh
All of our bathroom fittings are made from brass, a metal alloy that’s a mix of copper (which makes them easier to make in a mould) and corrosion-resistant zinc.
The Bamburgh collection shares the same high-shine, cool-toned finish. The chrome coating isn’t just for aesthetics, it makes Bamburgh easier to clean too.
The details: ceramic cartridges
Most taps use either rubber washers or ceramic cartridges inside to control the flow of water. We use the latter because they’re much more resilient. They also give you more control over the flow, so the levers only need a quarter turn to be fully on.
The details: the aerator
Also known as a flow regulator, an aerator is a small sieve-like piece that’s fitted discreetly into the end of the tap’s spout. Its job is to mix air in with the water so you’ll use less. It may take a little longer to fill your basin completely, but generally you won’t notice a drop in the pressure.
Made to last
Even though our taps are designed to be hardwearing, they can become affected by limescale. We know that many of you have hard water at home, so we’ve designed them so that the important elements (like the ceramic cartridges and the aerator) can be removed and cleaned or replaced.