In short, just about everything we can to get your orders to you. We want to reassure you that once your products are ready to be sent out, you'll hear from us by phone and by email to confirm an exact date for your delivery, be that pre or post-Christmas. We promise to get in touch as soon as we possibly can.
In these unprecedented times, we’re all doing our very best to give the service we pride ourselves on, no matter how challenging.
Whilst we do that, we cannot thank you enough for your understanding, your patience and your continued support of Neptune. It means so much to us.