From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
A closer look at Suffolk
When it comes to painted timber, we use tulipwood – a strong and resilient hardwood. Its fine, almost knot-free grain makes it perfectly suited to a painted finish, so you get the best of both worlds – strength and smoothness.
Not every piece of furniture and every colour of paint needs the same process – a ‘one finish suits all’ approach won’t ever give you the best result possible. That’s why we vary the number of coats and use both hand-painted and spray-painted techniques depending on what that shade needs.
Comfort and proportions
Most of us prefer to sit slightly reclined – it’s why many people swing back on their seats – so we designed Suffolk to lean back a little. Its back also curves, and there’s a dip in the seat too which you can make even more comfy by adding the matching cushion.
It’s the little things that make a difference to how polished Suffolk feels. Like the proportional overhang on the seat, the legs that taper into the backrest, and the balanced size of the balls in its back – they sit proud of the cross pieces, but you’re not likely to feel them when you sit down.