From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
When it comes to designs upholstered in a made-to-order fabric or painted in a bespoke colour, there’s also a 20% returns/cancellation fee. We’d love to not have to charge a penny for this, but as they’re made just for you, we can’t always guarantee that we’ll be able to sell them again.
If you’ve bought something from us outside the UK or Ireland, just get in touch with the store you bought it from – or with our international team if you bought it through them – and they’ll let you know how you can return or exchange it.
And talk to our international team on +44 (0)1793 427 427 or at firstname.lastname@example.org.
These terms don’t affect your statutory rights. For our full terms and conditions, please click here.
For our full returns policy, please click here.
A closer look at Chawton
In detail: the shelves
Slide back the cupboard doors in your sideboard and you’ll find an oak shelf inside. It rests on pins that let you adjust its position up and down. No ordinary pins though, they’re incredibly strong metal ones, which screw into the sides properly and are finished in bronze just the same as the rest of the hardware.
In detail: the drawers
Just like our kitchen cabinetry, Chawton’s drawers rest on soft-close runners. And, as with the shelves, we’ve considered every detail, like the fact that the runners sit underneath the drawer so, when you pull it out, you won’t be able to see them.
Chawton’s designed so that you can easily put it together yourself – because it’s freestanding, you don’t need a professional to install it. It means that, if you want to move it, add sections or take pieces away in the future, you absolutely can.
As a sideboard
A little shorter than our other sideboards, around dining table height, Chawton’s good in an open plan kitchen-diner to mark the change between taller kitchen cabinets and your eating area. Storage-wise, this double size comes with six drawers on one side and sliding cupboard doors (with an adjustable shelf within) on the other.
As something more
Choose to span wall-to-wall and floor-to-ceiling, create kitchen shelving for a low-beamed cottage or a bookcase for a sloping-ceilinged barn – with Chawton, the choice is entirely yours. Just pop into one of our stores to get started.
Chawton’s made from tulipwood and oak: two timbers you can depend upon for years to come. They’re both strong, they’re both natural, and they’re both excellent at what they do – tulipwood with its fine, even grain for painting, and oak with its characterful (but not too knotty) grain for leaving on show.
The finish: tulipwood
Not every piece of furniture and every colour of paint needs the same process – a ‘one finish suits all’ approach won’t ever give you the best result possible. That’s why we vary the number of coats and use both hand-painted and spray-painted techniques depending on what that shade needs.
The finish: oak
Whichever colour you choose for the exterior, inside will always be unpainted oak. We’ve brushed, buffed and stained it to give it a slightly darkened and textured finish. And we’ve protected it with our IsoGuard® oil to help it stand up to scuffs and stains – without changing the natural feel of the timber.
In detail: handles & hardware
All Chawton’s hardware – from the porthole-like handles on the doors and cup-shaped ones on the drawers to the cupboard’s sliding rails – is finished in deep, dark Bronze. Just the thing to go with the contemporary cabinet style, it’ll create a strong contrast against Snow and a tone-on-tone look with Ink.