Included in your care kit is: a bottle of our surface soap (a mild but effective formula to use for deep cleaning); Darkened Oak touch-up oil (for refinishing any scuffs and scrapes); and an e-cloth (an amazingly effective, durable and reusable cloth to use in cleaning or touching up).
What’s not included?
Your surface soap and e-cloth are just about all you’ll need for both deep cleaning and day-to-day care (the e-cloth is great at picking up dust and can also be used for mopping spills). When touching up the finish with the oil though, you’ll also need a paint brush.
How easy is it to touch up?
Not very hard at all! We’ll include detailed instructions with your care kit but, essentially, it’s just a case of cleaning your piece, applying the oil with a brush, wiping off the excess with your e-cloth (or any other microfibre cloth) and then leaving it to dry. This part takes six–eight hours to be touch-dry, but you’ll need to be careful with it for the next week.
What is IsoGuard®?
IsoGuard® is our oil-based formula that increases the natural resistance of the wood to help it stand up to spills, marks and scuffs. It’s tough, but there’s a chance that, if you scratch the pigment the oil adds to your Darkened Oak piece, the natural oak colour will show through. Which is where this touch-up kit comes in so, when life happens, there’s a little extra help at hand.
- For orders under £100 (or €100 in Ireland), it’s £6.95 (or €18 in Ireland).
- If your order is available now for UK mainland delivery, we’ll deliver it within 3-5 days. Otherwise, it’ll arrive in the estimated time frame stated above and at checkout.
ReturnsWe’ll happily take back most pieces within 28 days of delivery.
- For courier delivered items bought online, returns are free of charge.
- A £50 collection charge applies to all furniture returns delivered with our white glove service.
- If you cancel your order within 24 hours, we can refund the full amount.
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