From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
When it comes to designs upholstered in a made-to-order fabric or painted in a bespoke colour, there’s also a 20% returns/cancellation fee. We’d love to not have to charge a penny for this, but as they’re made just for you, we can’t always guarantee that we’ll be able to sell them again.
If you’ve bought something from us outside the UK or Ireland, just get in touch with the store you bought it from – or with our international team if you bought it through them – and they’ll let you know how you can return or exchange it.
And talk to our international team on +44 (0)1793 427 427 or at firstname.lastname@example.org.
These terms don’t affect your statutory rights. For our full terms and conditions, please click here.
For our full returns policy, please click here.
A closer look at Aldwych
The tray-like top doesn’t lift off – it’s there to add decoration as well as keeping objects safely on the table. There’s also a lip around the bottom shelf that does much the same thing. Underneath the legs are small feet, which help to keep the paint finish from scuffing as well as protect hard flooring.
Aldwych is made of tulipwood, a hardwood that’s strong and hardwearing like oak, but has a fine, knot-free grain that makes a smooth surface for paint. We use a mixture of spray-painted and hand-painted techniques, so the finish is as perfect and robust as can be.
Where we see it
Aldwych’s slim shape suits our more streamlined sofas, like Shoreditch, and small armchairs like Amelia – but if you want it to feel more expansive, a pair together looks great.