Kitchen Installation Project Manager

Regional - Permanent, full-time

The role

We're very proud of our kitchens, crafted from solid oak or tulipwood, with an obsessive attention to joinery. When you purchase a Neptune kitchen not only are you are looked after by an experienced Neptune Kitchen Designer, you're also cared for throughout the installation process by one of our Project Managers. Giving you peace of mind that you are in safe hands every step of the way.

And that's where you come in as the mission falls to you as their dedicated Project Manager, to make that kitchen dream a reality. It's a vital role in which all your skills and knowledge will be called upon throughout the kitchen installation process, from start to finish. You'll carefully manage multiple projects at any one time. You could say that our Installation Project Managers are the 'mortice and tenon' that joins our designers, customers and installers, clearly communicating progress at every step.

Covering our Chiswick and Chesham stores, your responsibilities include:

  • Taking complete project ownership, which means you'll need to communicate clearly and effectively with installers, building contractors, store managers, design teams and most importantly our customers to ensure world class service delivery
  • Guiding our customers through the project and installation process, discussing and agreeing delivery dates and expected timescales whilst being on hand for any questions that might arise throughout
  • Reviewing designs and carry out thorough site surveys alongside our Kitchen Designers to ensure the forthcoming installation process meets the Neptune standard, functionality and of course, regulation
  • Managing your own time by planning travel to stores and customers' homes along with allocating resource and projects to our team of Neptune approved installers

You'll bring previous hands-on experience of fitting and managing kitchen installation projects and a sound knowledge of the associated regulations such as gas, plumbing and electrical works. You'll have knowledge of MS Office and able to read and understand CAD design and architect drawings. You'll also have a good knowledge of health and safety.

You'll be someone who takes immense pride in your work, always keeping an eye on the details and wanting to 'do the right thing'. Due to the travel required in this role, you will hold a full UK driving license, along with a degree of flexibility within working hours to be available around our customers needs.

We offer a competitive salary and a great range of benefits. If this exciting opportunity appeals to you, please send your CV and current salary details to us.

We're fortunate to receive hundreds and hundreds of applications every week and while we try to respond to everyone, the sheer volume sometimes makes that difficult. So, if you don't hear from us within 14 days, this means that your application hasn't been successful but we thank you very much for your interest.