Operations Coordinator

Neptune HQ, Swindon - Permanent, full-time

The role

Neptune design, manufacture and retail furniture, kitchens, home accessories and all the little things that help make a house a home. Our quality, value and service, are shaped by our philosophy towards business. Our passion for our products and appreciation of our customers are at the heart of everything we do.

Our highly dedicated operations team work hard behind the scenes to ensure a world class service is delivered to each one of our customers, every single day. From our flexible warehouse team, skilled painters and carpenters in our workshops, meticulous planning and delivery booking team to our dedicated and professional 'white glove' Neptune drivers, everyone plays an important role in ensuring we deliver the high standards expected of us, day in, day out.

We are always looking for ways to improve and to help us achieve this we are looking to welcome a new member to our operations team, a highly organised Operations Coordinator. With duties split between supporting our busy Head of Operations and effective management of our fleet of 25 (and growing) company vehicles and pool cars, you'll have the chance to streamline existing processes and really make a difference.

Day to day, you will be responsible for:

  • Collaborating with our Head of Operations and Operational Leaders to gather KPI data, translating into spreadsheets and reports to update the business on operational performance
  • Taking ownership of updating company car users on any changes, whilst ensuring employees are aware of and adhere to company polices
  • Managing the fuel purchase process, auditing and authorising invoices and providing monthly reports on vehicle, fuel and personal mileage usage
  • Overseeing pool car booking requests, working with our Lead Driver Assessor and Trainer to ensure vehicles are maintained, with each car having the required safety equipment on board

You'll get the opportunity to work with lots of different teams, so you'll need exceptional communication skills, both written and verbal. You will need strong administration skills in Microsoft Office, particularly in Excel, with experience in using and creating macros and pivot tables. You may have experience of working in a similar role, and we'd love it if you could bring knowledge of fleet management, and experience in Dynamics 365 would really be the icing on the cake, however your eagerness to learn is just as important to us.

You will need plenty of initiative and flexibility in your approach, along with being passionate about detail and setting yourself high standards. Our working hours are typically Monday to Friday 9 - 5.30pm. We offer a fast moving and fun working environment, an opportunity to grow with our business and competitive salaries along with a great range of other benefits. To apply, please send your CV and salary expectations to us.

Neptune…improving the customer experience

We're fortunate to receive hundreds of hundreds of applications every week and while we try to respond to every email, the sheer volume sometimes makes that difficult. So, if you don't hear from us within 14 days, this means your application hasn't been successful, but we thank you for your interest.