Home Specialist

Chichester - Permanent, part-time

The role

Our Story
Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for their exacting standards, design-led aesthetic and expert craftsmanship, they're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. They're also respected for their commitment to craft and quality. Put simply, they make things they're proud of, and that are designed to last a lifetime.

Sharing its name with our first-ever collection, Neptune Chichester is set within a converted stable block, nestled among lakes and open countryside in the neighbourhood of the South Downs National Park and Chichester Harbour, an Area of Outstanding Natural Beauty. You'll find a lovely balance of heritage and country, inside the store and out, with striking pitched ceilings and beautifully landscaped gardens offering the perfect place to sit back, relax and take in your surroundings.

Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real.

About this Role
We are looking for a Home Specialist to join our team and provide a premium customer service experience to all our customers through their in-depth product knowledge and passion for great design and interiors.

Responsibilities include:

  • Creating a welcoming environment that makes customers want to visit regularly
  • Identifying customer needs and use product knowledge to help choose suitable products
  • Processing sales and communicate information accurately
  • Being able to respond to queries on product's price, features and benefits
  • Assisting in the health and safety, cleanliness and security of the store
  • Supporting colleagues and working together as a team
  • Being a brand ambassador for Neptune

Although our role is part-time (18 hours per week), our stores are open 7 days a week and so it's important that you'll have flexibility to work during the week and at weekends also.

What Benefits we can offer you
· Generous Holiday Allowance
· Life Assurance
· Enhanced maternity and paternity leave
· Cycle to work scheme
· Generous new item and factory outlet discounts
· Discounted gym membership
· Competitive salary and discretionary bonus scheme
· Perkbox: Wellbeing Hub and Retail Discounts Portal
· Your birthday day off
· Day off if you become a Grandparent
· A week off if you get married
· Refer a friend scheme
· Long service holiday allowance increase
· Training Workshops

We are a growing business that encourages our people to grow with us. Neptune's goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone's voices are heard.

If you share our passion with providing customers with a luxury experience that they won't forget, then we would like to hear from you!