Kitchen Installation Project Manager - Edgbaston and Cheltenham

Cheltenham - Permanent, full-time

The role

We're very proud of our kitchens, crafted from solid oak or tulipwood, with an obsessive attention to joinery. When you buy a Neptune kitchen, it's designed specifically for you. Not only are our customers looked after by an experienced Neptune Designer, they're also cared for throughout the installation process by one of our Project Managers. Giving peace of mind to our customers that they are in safe hands every step of the way.
It's a vital role in which all your skills and knowledge will be called upon throughout the kitchen installation process, from start to finish. Our Installation Project Managers carefully manage multiple projects at any one time. You could say they are the 'mortice and tenon' that joins our designers, customers and installers, clearly communicating progress at every step.
Covering our Edgbaston and Cheltenham stores, your responsibilities include:

  • Taking complete project ownership, which means you'll need to communicate clearly and effectively with installers, building contractors, store managers, design teams and most importantly our customers to ensure world class service delivery

  • Guiding our customers through the project and installation process, discussing and agreeing delivery dates and expected timescales whilst being on hand for any questions that might arise throughout

  • Reviewing designs and carry out thorough site surveys alongside our Designers to ensure the forthcoming installation process meets the Neptune standard, functionality and of course, regulations

  • Managing your own time by planning travel to stores and customers' homes along with allocating resource and projects to our team of Neptune approved installers

You'll bring previous hands-on experience of fitting and managing kitchen installation and possibly interior design projects and a sound knowledge of the associated regulations such as gas, plumbing and electrical works. You'll have knowledge of MS Office and able to read and understand CAD design and architect drawings. You'll also have a good knowledge of health and safety.
You'll be someone who takes immense pride in your work, always keeping an eye on the details and wanting to 'do the right thing'. Due to the travel required in this role, you will hold a full UK driving license, along with a degree of flexibility within working hours to be available around our customers needs.
We offer a competitive salary, company car and a great range of benefits. If this exciting opportunity appeals to you, please send your CV and current salary details to us.