Stratton Decorative Ladder

Free delivery for all orders over £100 (or €100 in Ireland).

• For orders under £100 (or €150 in Ireland), it’s £6.95 (or €19 in Ireland).
• If your order is available now for UK mainland delivery, we’ll deliver it within 3-5 days for accessories and lighting and 7 days for furniture. Otherwise, it’ll arrive in the estimated time frame stated above and at checkout. 
• Furniture orders to mainland UK or Northern Ireland will arrive via our white glove service. We’ll unbox and position your items, assemble anything that’s needed and take away the packaging for recycling. 
• If you’re ordering outside mainland UK or Northern Ireland, items will be sent through our international delivery partners.

For our full delivery policy, please click here.  

Returns

We’ll happily take back most pieces within 28 days of delivery.

• For designs in a made-to-measure fabric or non-standard colour, and fitted pieces like kitchen and bathroom cabinets, we can only refund 80% of the amount you paid.
• A £50 collection charge applies to all furniture and large accessory returns delivered with our white glove service.
• For courier delivered items bought online, returns are charged at £9.95 (or €19 in Ireland).
• If you cancel your order within 24 hours, we can refund the full amount.

These terms don’t affect your statutory rights. For our full returns policy, please click here.