From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
Just wipe over it with a damp cloth (with no detergent on it) once a week to collect any dust.
A closer look at Hickstead
It’s made in a mould from terracotta. Earthenware and terracotta are the same material. But ‘terracotta’ is used to describe an object not made on a potter’s wheel, like a sculpture. Or one that’s unglazed like a flower pot or roof tile. Whereas ‘earthenware’ describes something that is made on a wheel, or is glazed, or both – like tableware.
The Hickstead horse is hand-finished to create a rustic patina of rough, bare terracotta with areas of smooth glaze. That’s what gives each one its own character. And because they’re hollow, they’re also much lighter than they look.
For a house to feel like a home, it needs things that are purely decorative. Like a picture or a sculpture that will add life and texture to a room. Our ornaments have lots of different finishes, so they look like they’ve been collected over time, and are all part of your unique story.