From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
You’ll spot the occasional bobble in Alderbury, which is a normal part of a flat-weave rug.
A closer look at Alderbury
Mostly wool with a little cotton: a naturally soft and hardwearing combination that’s also insulating, so it’ll help keep your room warm and muffle any ambient noise.
Flatweave rugs work well in high-traffic areas like hallways, kitchens and family living rooms as they don’t have a pile to flatten. Alderbury is more tightly and finely woven then Elgin or Tolsey too, so although not quite as cushioning, it’s good if you’re worried about snags.
Like all our rugs, Alderbury has a cotton and natural latex backing. This adds durability and helps to stop it from moving around too much.