From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
You want: easy-to-care-for pieces that you don’t need to tiptoe around. We’ve got: easy-to-read-through care guides that give you just that.
There can be some colour variation between different batches of our fabrics – although we always try to make these as small as possible – it’s just to be expected with natural fibres. We therefore recommend, if you’re ordering more than one piece in the same fabric for the same room, that you order them together. That way, we can make sure they’re from the same batch.
And, rest assured, all the feathers and down in our cushion fillings come from ethical, cruelty-free sources.