Our delivery times remain frustratingly longer than you should expect for which we sincerely apologise. This is caused by delays in raw materials and deliveries coupled with a strong interest in our homes. We continue to work hard to keep you informed and thank you for your support and understanding.
We’re experiencing delays due to challenges from the pandemic and its impact on our production houses and shipping. Thank you for your patience
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Using the same fabric for the front and back, Florence is a simple, square cushion with piped edges. Its 100% ethically sourced duck feather filling is wrapped in a velvet, removeable cover. A common feature of velvet is its pile direction – the ‘shadow’ which appears when you brush your hand up or down the fabric. But our trusted partners, who have been developing velvet since 1932, have created a straight pile, which means there’s no visible marks or indentations on the material.
When it comes to smaller items, we don't hang around.
From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’llalsohave 28 days to do so – just in case you need time to mull things over.
Ways to rekindle the joy of an evening in, from the practical (choosing the perfect seat), to the fun (setting up a home cinema) to the emotive (why ‘hygge’ is still relevant).
