Frame
Just like all our upholstered pieces, we’ve built Audrey’s frame as a piece of furniture in its own right. Made using solid timber and proper joinery – never cardboard, MDF or staples – it’ll take a lifetime of use. In fact, we’re confident in saying that, decades down the line, you’ll be able to reupholster it and the frame will still be as good as new, just like an antique chair.
Filling
The fixed upholstery is all part of Audrey’s clean and simple look. It makes for a more supportive sit than loose cushions too, although you’ll still find plenty of cushioning in the generous filling. The springs are an important part of the filling too – refined by us to create as much comfort as possible in a small space.
Comfort and proportions
The curves in Audrey’s frame aren’t just there to be aesthetically pleasing: they’re one of the key things that creates such a lot of comfort in a small chair. The sinuous swoop from back to armrests hugs you in, making Audrey a cosy place to sit. And that’s combined with other considered details, like the low, deep seat and the angle of the backrest’s recline.
Design detail
As understated as Audrey is, we’ve made sure it doesn’t feel plain by adding studs to the perimeter. These bring a suitably traditional feel while highlighting the curves. And as we know you like to personalise your pieces, you can also choose to have castors on the turned legs: just give us a call or pop into store.
Delivered to you, safe and sound
Free for all orders over £50 (or €100 in Ireland).
An estimated delivery date is indicated above, which we’ll confirm at checkout. We'll then be in touch prior to delivery to arrange a specific time.
If your order is being delivered to the UK mainland and Ireland via our white glove service, we’ll unbox your items, position them in your chosen room, assemble anything that’s required and remove and recycle the packaging.
No-quibble returns
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
When it comes to designs upholstered in a made-to-order fabric or painted in a bespoke colour, there’s also a 20% returns/cancellation fee. We’d love to not have to charge a penny for this, but as they’re made just for you, we can’t always guarantee that we’ll be able to sell them again.
If you’ve bought something from us outside the UK or Ireland, just get in touch with the store you bought it from – or with our international team if you bought it through them – and they’ll let you know how you can return or exchange it.
And talk to our international team on +44 (0)1793 427 427 or at international@neptune.com.
These terms don’t affect your statutory rights. For our full terms and conditions, please click here.
For our full returns policy, please click here.
Just so you know
The textiles in our fabric library range from pure linen to rich velvet and wool, and each one has its own character. Tone and texture can vary slightly from thread to thread, and expect to see the occasional slub in our linens. If you choose a velvet fabric, you might also notice marks when it comes out of its packaging or after you’ve lent on it. They happen when you flatten the fibres, and is a completely normal characteristic of velvet – all part of the way it ages. But if you’d prefer, you can use a velvet brush to push the pile back into place.
Sometimes colour between batches can vary ever-so-slightly too. To be on the safe side, we’d advise buying pieces that are being used in the same room in one go.
Rest assured, all the feathers and down in our cushion fillings come from ethical, cruelty-free sources.
And, just so you know, the colour the studs on this piece will depend on the fabric you choose.