From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
We’ve put together a series of guides on how best to take care of our pieces, so you can keep them looking as good as the day you first brought them home.
The colours in our paint palette shown here are a close representation of their true shades, but to see the real thing, we suggest trying our sample paint pots.
Chichester’s made from natural timber, which will expand and shrink slightly as it responds to the humidity and temperature in your room. We’ve used joinery techniques that’ll help to counteract this, but small changes are completely natural. In the unlikely event that there’s a significant change to the structure, we’ll be here to help.
A closer look at Chichester
When it comes to painted timber, we use tulipwood – a strong and resilient hardwood. Its fine, almost knot-free grain makes it perfectly suited to a painted finish, so you’ll benefit from both strength and smoothness. The exposed timber top though is solid oak, with all of the natural knots and colour variations that are part of its charm (we’ve written more about oak’s qualities here).
The finish: paint
Not every piece of furniture and every colour of paint needs the same process – a ‘one finish suits all’ approach won’t ever give you the best result. That’s why we vary the number of coats and use both hand-painted and spray-painted techniques depending on what that shade needs most.
The finish: IsoGuard®
Chichester’s oak top is protected with IsoGuard®, our timber treatment oil that helps to prevent stains and spills from setting in, like water rings from cups without coasters. And it does all of this without masking the natural look and feel of oak like most lacquers and sealers do.
This bookcase has two adjustable shelves that you can move about on our zigzag pegs to suit whatever it is you’re storing. Along with the bottom level and the oak surface on top, you’ll have four layers of storage to use as you like.
The detailing on the door and drawer fronts, the cornice and the skirting all add just a hint of traditional style. What’s less noticeable at first – but just as important – are aspects like the load-bearing (and attractive) zig-zag shelving supports and the bevel in the oak’s edging, because the smaller details just count as much.