The shelf and pegs are made from oak, because it’ll look more than good in your home. You can expect the odd knot here and the odd change in wood grain there – which means no two pieces will ever look quite the same – but overall, it’s a well-balanced timber.
But when it comes to the painted timber, we use tulipwood – a strong and resilient hardwood. Its fine, almost knot-free grain makes it perfectly suited to a painted finish, so you get the best of both worlds – strength and smoothness.
The oak is protected with IsoGuard®, our timber treatment oil. Think of it as a defence barrier, but one that you’d never know was there. IsoGuard® comes in a few finishes; this one’s Seasoned Oak and it gives Suffolk a subtle, silvered colour – like naturally weathered timber.
Not every piece of furniture and every colour of paint needs the same process – a ‘one finish suits all’ approach won’t ever give you the best result possible. That’s why we vary the number of coats and use both hand-painted and spray-painted techniques depending on what that shade needs.
When it comes to smaller items, we don't hang around.
From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset.
And, you’ll also have 28 days to do so – just in case you need time to mull things over.
When it comes to designs painted in a bespoke colour or fabric by the metre, there’s also a 20% returns/cancellation fee. We’d love to not have to charge a penny for this, but as they’re made just for you, we can’t always guarantee that we’ll be able to sell them again.
For our full returns policy, please click here.
Taking care of your furniture
You want: easy-to-care-for pieces that you don’t need to tiptoe around. We’ve got: easy-to-read-through care guides that give you just that.
Just So you know
There are keyhole fixings on the back of this coat rack so you can fix it to the wall – you just need to select the screws you need for your wall and then slot your coat rack onto them once they’re in place.
Natural timber will always want to move. It’s going to expand and shrink as the temperature and humidity in your home changes, but there are specialist joinery techniques that can help to counteract the movement. And that’s exactly what we do, so although you might see a little movement in the timber over the seasons, it won’t change drastically.