A promise that can’t be broken
Our price promise
30 years ago, Neptune’s co-founders started out with a simple clear idea: to design modern classics of lasting quality, at a fair price. Our core principle helps keep us on course; to do the right thing.
In a competitive world of ever-changing and confusing prices, we want you to shop at Neptune with confidence. We’re committed to building long-lasting relationships with our customers based on trust, quality and service.
Our furniture price promise means that the price you see today, will be the price you pay tomorrow. That’s why, if you ever see a piece of furniture you purchased discounted in the following 12 months, we will give you a gift voucher for the difference. There are a few exceptions which are clearly set out in our FAQs below.
After all, it’s simply about doing the right thing.
John Sims-Hilditch & Giles Redman
Neptune co-founders
