Neptune CanterburyThe Oast, Wincheap, Canterbury, CT1 3TY
Our virtual doors are wide open
Whilst we’ll continue to do everything we can to keep us all safe, we’re still very much here to help with your home projects. Your local store team is ready and waiting with advice, ideas and any information you might need – be it via email or live chat, over the phone or face-to-face in a video call. We’re here whenever suits you best – during the day or into the evening. And don’t forget, you can also order accessories via our Call and Collect service.
Clearing the decks
Some of the designs that have been used and loved as part of our displays here at Neptune Canterbury are looking for a new home, so we can make way for our new spring and summer collection.
A warm welcome
Just a stone’s throw from the historic landmark, St Augustine’s Abbey, lies Neptune Canterbury. Our store design team have restored a former oast house, converting it and renovating it in true Neptune style to create our three-storey home. When you step inside, you’ll be greeted by a grand, full-height entrance hall that exposes the existing roof structure. And from there, you can meander through the wings, out into our walled garden, and then up to the bedroom attic.
In all of our stores we try to include as many of our designs as possible, but to give you a better idea of what you can find within the confines of Neptune Canterbury, just keep scrolling…
Virtual store tour
Who you'll meet
Our store leader’s Amanda, who has over 20 years’ experience. She loves nothing more than simply talking through your ideas over a cup of tea. Alongside her are our kitchen designers, Lucy and Lily, who both studied interior architecture and design at the university here in Canterbury, and our kitchen coordinator, Sam, who’ll make sure everything runs like clockwork. And then there’s our home specialists, who are experts on every piece in our collection, from sofas to paint colours.
All four of our kitchen collections are waiting to be explored so you can get a real feel for every aspect, from cabinet design to work surfaces. You’ll find each one is set side by side with a living or dining space so that you can better see how they might work in your own home, be it a city apartment, contemporary townhouse or country cottage. We also have a boot room and Chichester laundry room.
Inside Neptune Canterbury you’ll find six of our most-loved dining tables with perfectly paired dining chairs, all dressed with a small selection of our tabletop pieces like pure linen tablecloths and hand-made crockery.
We’ve filled Neptune Canterbury with an edit of our furniture collections, spanning the entire design spectrum from classic to contemporary. You can also explore all of our home accessories that translate to any room, helping it to feel warm, welcoming and perfectly in balance.
We have two bedrooms at Neptune Canterbury – both a little different in style, but both restful spaces. Close by is a washroom cum dressing area, and together they tell the most wonderful bedtime story night after night.
Our in-store design library is the place that you can really get to know all our decorating finishes – from paint colours and wall coverings to flooring and fabrics – and where you can pick up samples to take home with you. You’ll also be able to see many of these finishes in-situ as you walk around. And, when it comes to lighting, you’ll spot the Coates recessed ceiling lights in action throughout our store, not to mention many of our other ceiling, wall, table and floor lights dotted around.
We’re fortunate enough to have a small, walled garden where we can display a selection of our outdoor designs all year long.
Our Design Team
Whether you're looking at a new kitchen or you're considering top-to-toe decoration, we're here to help make your home projects simpler and easier with designs that's personalised to you.
Meet Maeve and Sarah. They are our home designers and can help with anywhere from one room to ten. Colour, textiles, furniture, flooring - they'll bring it all together to create your version of a Neptune home.
Lucy and Lily are our kitchen designers. From your first, free consultation to our full design service, they'll listen to all your wants and wishes and turn them into your idea of a dream kitchen.
Need to Knows
We have our own dedicated customer car park at the front of the store where it’s of course free to park. There’s also a large parking area in the retail park behind us, and Canterbury’s Park & Ride is just 100m away.
We have wheelchair ramps but we don’t have a lift, so the upstairs section has limited access. If there’s anything you would like to check with us before you visit, we’re just one call away.
There’s a little section of the store where you can park your pram should you want to, or you can leave it in our enclosed garden. Inside, it’s lovely and spacious so even a double buggy will find its way around. We also have a large basket of toys to keep toddlers and children entertained.
Well-behaved dogs are more than welcome too. But if you’re the proud owner of four Great Danes, we’d appreciate it if you perhaps left them at home.
Get in touch
If you’d rather not call, you can send us a message using this little form. You can also use this form to leave us any feedback, good or bad. We’d love to know what you think.