Care guides

Textiles

Each of our fabrics have been chosen for the way they perform on upholstered furniture, resulting in a curated collection which includes velvet, linen, cotton, wool and leather. Every fabric will have its own rub count, which determines how hard-wearing it is, and accompanying care guidance. View the information for each fabric here.  

Caring for your upholstered furniture 

Our upholstered furniture begins with solid timber frames, ensuring strength and the possibility of reupholstery in years to come. Beneath the surface, each piece is upholstered by hand using serpentine or hand-tied coil springs, paired with feather and fibre-wrapped foam cushions for exceptional comfort. 

Upholstery care tips  

General guidance 

  • Do not pull loose threads. Instead, trim with scissors or poke back through with a long pin.   
  • Airborne pollutants like smoke and strong perfumes will cling to fabric. Regularly air the room to avoid this.   
  • We recommend flipping and rotating seat and back cushions on upholstered pieces about once a month to help maintain their shape and ensure even wear over time. 
  • Try not to sit on the edge of seat cushions or on the arms of sofas or armchairs, as this can cause the fillings and the fabrics to lose their shape. 
  • Avoid jumping onto your furniture as this can damage the fabrics, fillings and structure of your upholstered pieces. 
  • Timber frames respond to changes in temperature and humidity, so it’s natural for them to move slightly over time. To help minimise this, avoid positioning any upholstery close to a fire, radiator or air conditioning unit. 

Everyday care   

  • We recommend regularly vacuuming your upholstery with a soft brush attachment or using a handheld brush. Always use a specialist velvet brush for velvet. 
  • If spills occur, clean immediately by gently blotting with a clean, soft, absorbent cloth. Avoid rubbing as this can press the stain deeper into the weave. Do not add further liquid to any spillage or stains as this can result in further marking or the dye fading. 
  • For velvet, once the spillage area has dried, brush in the direction of the pile using a soft brush or velvet upholstery specific brush. 
  • For wool, keep pilling to a minimum by steering clear of abrasive cleaning products and gently sponging away marks when required. 

Fading 

  • Direct sunlight can cause the colour of fabrics to fade over time. Use curtains and blinds to reduce exposure. 

Cover cleaning 

  • Fixed covers on sofas, armchairs and dining chairs need to be cleaned by a professional upholstery cleaner. 
  • Removeable loose covers should be dry cleaned. Please ensure you use a professional dry cleaner. 

 

Caring for your leather furniture  

Our Tan saddle leather is a type of aniline leather, which means that the top layer of the hide hasn’t been interfered with. This type of leather possesses a natural appearance which may include stretch marks, grain differences and slight inconsistencies on the surface. Although aniline leather is soft and very comfortable to sit on, it can also be more susceptible to fading, staining and scratching if used in a high traffic area or homes with children or pets. 

Leather care tips 

General guidance 

  • We recommend not having leather directly next to heat sources such as radiators as this can encourage the leather to dry out and crack over time. 
  • Like our other fabrics, you can vacuum and dust leather upholstery regularly.  

Cover cleaning 

  • Do not use saddle soap, wax or spray polish, as these products may cause irreversible damage. Instead, remove marks with a soft leather cleaner. 
  • Use a neutral leather cream to restore the sheen after cleaning. 

 

Caring for other home textiles 

From scatter cushions and throws to rugs and blinds, every one of our home textiles harnesses the finest natural materials to ensure durability and luxurious softness. 

Cushions & throws 

Depending on the fabric, our cushion covers and throws are either machine washable or professional dry clean only. Please see the care label attached to the product. 

General guidance 

  • Do not wash cushion pads. 
  • For our scatter cushions with feather fillings, we recommend plumping once a week to keep these in shape and to redistribute the fillings evenly for ultimate comfort.  

Rugs 

Everyday care   

  • Vacuum regularly without a brush attachment. 
  • Spot clean marks and stains as soon as possible using a damp, colour-fast cloth. 

General guidance 

  • Use a rug pad for rugs to avoid slippage and to help the longevity of your rug. 
  • Many of our rugs are safe to use with underfloor heating, but please check each rug for its suitability.  
  • To help keep the colour and yarn in best condition, please do not expose the rug to excessive sunlight or moisture.  

Curtains & blinds  

To preserve the quality of your curtains and roman blinds we do not recommend washing the fabrics and linings as they may shrink or move at different rates. This can lead to misalignment when rehanging.   

General guidance 

  • To keep your curtains and blinds dust and dirt free, we recommend gently vacuuming them regularly using the soft brush attachment. Be sure to vacuum both sides for deep cleaning and pay attention to any pleats in the heading.  
  • When handling your curtains and blinds, avoid leaning on the pole or tracks to prevent damage.   
  • Regularly redress the curtains to maintain their appearance. This will help the pleats to remain in place.  
  • Regularly dust the poles and tracks to help prevent cords, runners and curtain rings from sticking.  
  • Occasionally steam your curtains and blinds in situ to remove any creases that may develop over time. Always test a small discreet area first to ensure the fabric can withstand the heat. We recommend using a professional service for this if available.  

 

Textiles in the garden 

Visit our garden care guide for information on caring for textiles in an outdoor setting. 

 

Timber furniture 

Visit our timber care guide for information on caring for your timber furniture.