Your local Neptune store should be your main point of contact, either in person, over the phone, or by email. Find your nearest store here.

Alternatively, fill out our contact form below and we'll get back to you as soon as possible. You can also phone or email our customer experience team directly using the details below.

Check the status of an existing order and find its delivery tracking information here.

Neptune (Europe) Ltd

Blagrove, Swindon, Wiltshire, SN5 8YG, United Kingdom

01793 934 011

Monday to Friday (8am-6pm), Saturday (9am-5:30pm), Sunday (closed)

customerexperience@neptune.com