Neptune Bury St Edmunds43-45 St. Andrews Street South, Bury St. Edmunds, IP33 3PH
Before you visit us…
We’re continuing to do all we can to keep everyone safe in our store which means that, if some of our team are asked to isolate, we may need to close at short notice (we’ll still be available over phone and email though). We’ll post updates here, but it’s still best to call ahead and check if you’re making a special trip.
Our team will also still be wearing face coverings, keeping a safe distance and sanitising their hands regularly, and we’d love it if you could too when you visit.
We’re here to help
Did you know that, in our store, you’ll find not just our knowledgeable home specialists who can help with design, decorating and ordering queries, but also our expert design team?
Whether you’re renovating one room or a whole home, our Home & Kitchen Design Services are an easier, less overwhelming way to go about it. You can find out more online or in store, and see some of our projects over on our journal. Or, book your first, free consultation via the link below.
A warm welcome
The story behind Neptune Bury St Edmunds is one that dates back to the Georgian era. It was originally built for Robert Boby – a brand made up of inventors, designers and makers of hay and seed machinery. That’s why the road that runs alongside our store has the name ‘the Robert Boby Way’. When we restored it, we kept as many of the original features as we could from the large sash windows to the grand double staircase. And more recently, we’ve added new elements that are respectful of its heritage, such as the beautiful orangery at the rear.
In all of our stores we try to include as many of our designs as possible, but to give you a better idea of what you can find within the confines of Neptune Bury St Edmunds, just keep scrolling…
Virtual store tour
Who you'll meet
We’re a well-established team of home design enthusiasts, who put our customers at the forefront of everything we do. Our store Leader is Beulah who has over 20 years of retail experience. Then there’s the design team; Jane and Gail are our home designers each having 30+ years of design experience under their belt. Lara and Lewis are the senior kitchen designers who have both been designing kitchens for many years, and with a helping hand from Rachael our design assistant, they’ll be with you at every stage of your kitchen project. We also have a team of friendly home specialists, who are on hand to help you with any queries no matter how big or small, and offer you expert advice on all things Neptune.
All four of our kitchen collections are waiting to be explored so you can get a real feel for every aspect from cabinet design to worktops. You’ll find each one is set side by side with a living or dining space so that you can see how they work together, be it in a city apartment, contemporary townhouse or country cottage.
Inside Neptune Bury St Edmunds you’ll find a selection of our most-loved dining tables with perfectly paired dining chairs, all dressed with a small selection of our tabletop pieces like pure linen tablecloths and hand-made crockery.
We’ve filled Neptune Bury St Edmunds with an edit of our furniture collections, spanning the entire design spectrum from classic to contemporary. You can also explore all of our home accessories that translate to any room, helping it to feel warm, welcoming and perfectly in balance.
In our bedrooms, you’ll discover serene and restful decorating ideas, capacious wardrobes and chests of drawers, and blissfully soft, Portuguese-made cotton and linen bedding. Then there’s our solid timber beds, of course, upholstered headboards and handmade, natural mattress Barrington. And like in our living rooms, trying them out for yourself is most definitely encouraged.
Next door to our bedrooms, you’ll also often find dressing areas and washrooms. This is where you can discover our natural timber and Carrara marble washstands, our made-in-the-UK bath & body collections, and our elegant storage solutions to help you create a calm and welcoming bathroom.
We have a large Orangery with terrace that during the Spring and Summer months we fill with al fresco design so that you can get a sense for how you might like to dress your great outdoors, conservatory or garden room.
Our in-store design library is the place that you can really get to know all our decorating finishes – from paint colours and wall coverings to flooring and fabrics – and where you can pick up samples to take home with you. You’ll also be able to see many of these finishes in-situ as you walk around. And, when it comes to lighting, you’ll spot the Coates recessed ceiling lights in action throughout our store, not to mention many of our other ceiling, wall, table and floor lights dotted around.
Our Design Team
Whether you're looking at a new kitchen or you're considering top-to-toe decoration, we're here to help make your home projects simpler and easier with designs that's personalised to you.
Meet Gail and Jane. They are our home designers and can help with anywhere from one room to ten. Colour, textiles, furniture, flooring - they'll bring it all together to create your version of a Neptune home.
Lara & Lewis are our kitchen designers. From your first, free consultation to our full design service, they'll listen to all your wants and wishes and turn them into your idea of a dream kitchen.
Need to Knows
We have our own dedicated customer car park with 14 spaces as well as one disabled space. And it goes without saying that it’s free to park.
There’s a single step into our store but we have a ramp that’s ready to help. We don’t have a lift however, so the upstairs section has limited access. If there’s anything you would like to check with us before you visit, we’re just one call away.
There’s a little section of the store where you can park your pram should you want to. Inside, it’s lovely and spacious so even a double buggy will find its way around though. We also have colouring in materials to keep little ones entertained.
Well-behaved dogs are more than welcome to rest their paws in our garden terrace area while you browse to your heart’s content.
Get in touch
If you’d rather not call, you can send us a message using this little form. You can also use this form to leave us any feedback, good or bad. We’d love to know what you think.