Contact us

Talk to us

The best place to head to if you’d like to get in touch with us – either in person, over the phone or via email – is your local Neptune store. Simply search for your nearest below. If you don’t have one of those though, you can also talk with our customer experience team. You’ll find their details under ‘head office’.

Chat to us

Chat Now

We're online Monday to Friday (9am-8pm), Saturday (9am- 6pm) and Sunday (10am-4pm). During the festive period we will be open until 6pm on Friday the 23rd and closed after this until 10am to 4pm on Tuesday the 27th of December. Our regular hours resume for the period up until 4pm Saturday the 31st of December and we are closed on Sunday the 1st of January. We will chat again from 10am until 4pm on Monday the 2nd of January and resume our regular hours from Tuesday the 3rd of January.

Check your order status

View the details of your purchase, including your order status and delivery tracking information.

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Head Office

Neptune (Europe) Ltd
Blagrove, Swindon, Wiltshire, SN5 8YG, United Kingdom

Monday to Friday (8am - 6pm), Saturday (9am - 5:30pm), Sunday (closed)

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