Delivery
Smaller parcel deliveries via courier:
- Free* standard delivery on orders over £150
- Standard delivery £6.95* for orders under £150
- Next working day delivery £9.95, available on small parcel deliveries to most UK mainland addresses*. Order before 2pm on a working day, no minimum spend
- Standard parcel deliveries to qualifying UK postcodes* will arrive within 5 days via our approved couriers for in-stock items
* exclusions apply for remote UK, Highlands and Islands & Northern Ireland postcodes. See our delivery pages for full details
- Free delivery to Republic of Ireland over €250, otherwise €30
Larger furniture deliveries:
- Delivered through our Neptune Home Delivery Service*
- Arrives ready for simple assembly, or built for you by our own specialist delivery team
- Three service levels depending on your chosen product
Standard £30* - delivered directly to your doorstep
Premium £70* - delivered to your room of choice, assembled & packaging removed and recycled
Project £175* - more complex assembly or larger orders - We contact you to arrange delivery as soon as your order is ready
* Charges and deliveries to most UK mainland addresses. Exclusions apply for remote UK, Highlands and Islands & Northern Ireland postcodes. See our delivery pages for full details
Returns
- Most items can be returned within 28 days of delivery, athough additional courier or collection fees may apply
- Cancel your order within 24 hours for a full refund
- Made-to-order and painted-to-order designs cannot be amended, cancelled, or returned after this time
Read our full returns policy here.
