Tilbury Oak & Rattan Carver Chair

• Our oak furniture is protected by our IsoGuard® treatment, designed to repel water and provide short-term protection against spillages. For best results, promptly wipe away any liquid to avoid staining.
• Dust furniture regularly with dry e-cloth and gently remove marks with a damp one as needed.
• Our tannins spot stain remover is cleverly formulated to lift stains from the surface should you require it.
• For a deeper clean, our surface soap is specially formulated to efficiently remove dirt and marks without removing the protective IsoGuard® finish.
• Avoid standard furniture cleaners and polishes, as these may damage the finish.
• To maintain a well-loved Neptune piece, our care kit and treatment oil can be used every couple of years to refresh furniture and keep it looking its best.

This item is usually delivered using our Standard Neptune Home Delivery Service at a cost of £30* to most UK mainland addresses.

Neptune Standard Home Delivery service – smaller furniture items requiring minimal assembly, or items that are easily damaged e.g. large footstools, larger prints or mirrors

• We contact you to arrange a convenient date for your delivery
• Delivery charge £30*, and delivery within 14 days to most UK Mainland addresses*
• Items will be delivered to your doorstep or entrance*
• Products require minimal assembly and therefore no assembly or installation is offered unless you upgrade to our Premium Home Delivery Service at a cost of £70* at checkout

* Exclusions

• Northern Ireland charged at £50, delivered within 21 days
• UK remote areas and Highlands & Islands, delivered within 21 days by pallet kerbside delivery at a cost of £200 +5% of the order value
• Republic of Ireland €60, delivered within 21 days

See our delivery pages for full details

Returns

• Most items can be returned within 28 days of delivery, although we may ask you to pay additional courier fees
• Cancel your order within 24 hours for a full refund, as long as your item has not entered the despatch process
• Made-to-order upholstery may be cancelled within 7 days of order
• Painted-to-order designs must be cancelled 28 days prior to delivery

Read our full returns policy here.