From our own, white-glove service for delivering larger pieces in the UK and Ireland, to our courier and international partners, rest assured that we’ve done everything we can to make sure your order gets to you on time and in one, perfect piece.
Delivery’s also entirely free if you’re in the UK and spend over £50 (or €100 in Ireland).
We believe that returns should be easy, which is why we approach them with a ‘no quibble’ mindset. And, you’ll also have 28 days to do so – just in case you need time to mull things over.
Always throw away your used IsoGuard® cloth by dunking it in water and putting it in an airtight container while it’s still wet. Leaving an IsoGuard® cloth unwashed, in direct sunlight, or putting it straight in the bin can lead to spontaneous combustion.
A closer look at Neptune
What's in the kit?
There’s a GreaseSpot remover to tackle oily marks, a LimeSpot treatment for watermarks and stubborn stains, and a Surface Soap that gives a general deep clean. We’ve also included one of our microfibre e-cloths, as it sweeps away marks without scratching your wood.