Neptune HailshamNorth Street, Hailsham, BN27 1DQ
Our virtual doors are wide open
Whilst we’ll continue to do everything we can to keep us all safe, we’re still very much here to help with your home projects. Your local store team is ready and waiting with advice, ideas and any information you might need – be it via email or live chat, over the phone or face-to-face in a video call. We’re here whenever suits you best – during the day or into the evening. And don’t forget, you can also order accessories via our Call and Collect service.
Clearing the decks
Some of the designs that have been used and loved as part of our displays here at Neptune Hailsham are looking for a new home, so we can make way for our new spring and summer collection.
A warm welcome
Hailsham is one of East Sussex’s best-kept secrets. It’s beautiful, it’s charming, it’s calming, and it’s a place where life seems that little bit slower. It’s in this market town that you’ll find our third-ever home; set in a sympathetically restored, historic building that once served as a terminal for a long-gone railway line. It was quaintly called the Cuckoo Line and ran from nearby Polegate to Eridge.
In all of our stores we try to include as many of our designs as possible, but to give you a better idea of what you can find within the confines of Neptune Hailsham, just keep scrolling…
Virtual store tour
Who you'll meet
Small but mighty – that’s how we describe ourselves because we have such a large store but a small, close-knit team. And every single one of us brings something different. Toby and Tanya run Neptune Hailsham as well as Neptune Hove. Then there’s Rebecca who’s our store leader and has the most skilled eye – she’s the sort of person who just instinctively knows what works best together. We’ve got Julie, our kitchen designer and a team of home specialists who know Neptune designs like the back of their hand.
All four of our kitchen collections are waiting to be explored so you can get a real feel for every aspect from cabinet design to worktops. Expect to find a large Limehouse display with a utility space, two Chichester kitchens and our Suffolk kitchen hand-painted in Charcoal. Our new-look Henley sits beneath a pitched roof with a statement-making kitchen island.
Inside Neptune Hailsham you’ll find several of our most-loved dining tables with perfectly paired dining chairs. Every table is dressed with a small selection of our table top pieces like pure linen tablecloths and hand-made crockery.
We’ve filled Neptune Hailsham with a beautiful edit of our furniture collections, spanning the entire design spectrum from classic to contemporary. You can also explore all of our home accessories that translate to any room, helping it to feel warm, welcoming and perfectly in balance.
In our bedrooms, you’ll discover serene and restful decorating ideas, capacious wardrobes and chests of drawers, and blissfully soft, Portuguese-made cotton and linen bedding. Then there’s our solid timber beds, of course, upholstered headboards and handmade, natural mattress Barrington. And like in our living rooms, trying them out for yourself is most definitely encouraged.
Next door to our bedrooms, you’ll also often find dressing areas and washrooms. This is where you can discover our natural timber and Carrara marble washstands, our made-in-the-UK bath & body collections, and our elegant storage solutions to help you create a calm and welcoming bathroom.
Our in-store design library is the place that you can really get to know all our decorating finishes – from paint colours and wall coverings to flooring and fabrics – and where you can pick up samples to take home with you. You’ll also be able to see many of these finishes in-situ as you walk around. And, when it comes to lighting, you’ll spot the Coates recessed ceiling lights in action throughout our store, not to mention many of our other ceiling, wall, table and floor lights dotted around.
We’re fortunate enough to have a spacious courtyard where we can display a large selection of our outdoor designs. We tend to bring them inside during the winter months though so they don’t have to face the cold.
Our design team
Whether you're looking at a new kitchen or you're considering top-to-toe decoration, we're here to help make your home projects simpler and easier with designs that's personalised to you.
Your very own designer
If you’re thinking of investing in a new kitchen, our designer will work with you on a one-to-one basis. First, you’ll come in to have a free design consultation with either Julie or Hannah here at Neptune Hailsham. Then, she’ll come to your home to develop your design, and will stay by your side until the kitchen you’ve always wanted is all yours.
Need to knows
We have our own dedicated (and spacious) customer car park for up to 12 vehicles. And it goes without saying that it’s free to park.
Neptune Hailsham is largely spread across one level. Typical of a period property though, there are a few steps, but we have a ramp so that nowhere is off-limits. If there’s anything you would like to check with us before you visit, we’re just one call away.
You’re more than welcome to park your pram so that you can browse to your heart's content. Our snug room has a functioning television so children can be kept entertained too.
Well-behaved dogs are more than welcome too. But if you’re the proud owner of four Great Danes, we’d appreciate it if you perhaps left them at home.
Get in touch
If you’d rather not call, you can send us a message using this little form. You can also use this form to leave us any feedback, good or bad. We’d love to know what you think.