Neptune Tonbridge1 Tannery Road, Tonbridge, TN9 1RF
Our virtual doors are wide open
Whilst we’ll continue to do everything we can to keep us all safe, we’re still very much here to help with your home projects. Your local store team is ready and waiting with advice, ideas and any information you might need – be it via email or live chat, over the phone or face-to-face in a video call. We’re here whenever suits you best – during the day or into the evening. And don’t forget, you can also order accessories via our Call and Collect service.
A warm welcome
Neptune Tonbridge is just a few minutes from the historic Motte and Bailey castle and the River Medway. It’s also a mere five-minute drive from the A21. Similar to our Wiltshire head office, we’ve housed our collections within a warehouse-style building that we’ve clad with timber shiplap boards. Some of our customers describe it as being a bit like a modern barn conversion.
In all of our stores we try to include as many of our designs as possible, but to give you a better idea of what you can find within the confines of Neptune Tonbridge, just keep scrolling…
Virtual store tour
Who you'll meet
Our store leader’s Dawn, who’s been with us from the very beginning. She’s something of a Neptune oracle. We also have one of Neptune’s largest kitchen teams: four designers – Vicky, Kass, Ellie and Sophie – an administrator, Jon, and an installation manager, Gary. While our designers are your go-to throughout the whole process, Jon and Gary will make sure that everything runs smoothly. They’re joined by our home specialists, who combine a wealth of knowledge and passion for beautiful detail.
All four of our kitchen collections are waiting to be explored so you can get a real feel for every aspect from cabinet design to worktops.
Inside Neptune Tonbridge you’ll find nine of our most-loved dining tables with perfectly paired dining chairs, all dressed with a small selection of our tabletop pieces like pure linen tablecloths and hand-made crockery.
We’ve filled Neptune Tonbridge with an edit of our furniture collections, spanning the entire design spectrum from classic to contemporary. You can also explore all of our home accessories that translate to any room, helping it to feel warm, welcoming and perfectly in balance.
In our bedrooms, you’ll discover serene and restful decorating ideas, capacious wardrobes and chests of drawers, and blissfully soft, Portuguese-made cotton and linen bedding. Then there’s our solid timber beds, of course, upholstered headboards and handmade, natural mattress Barrington. And like in our living rooms, trying them out for yourself is most definitely encouraged.
Next door to our bedrooms, you’ll also often find dressing areas and washrooms. This is where you can discover our natural timber and Carrara marble washstands, our made-in-the-UK bath & body collections, and our elegant storage solutions to help you create a calm and welcoming bathroom.
Our in-store design library is the place that you can really get to know all our decorating finishes – from paint colours and wall coverings to flooring and fabrics – and where you can pick up samples to take home with you. You’ll also be able to see many of these finishes in-situ as you walk around. And, when it comes to lighting, you’ll spot the Coates recessed ceiling lights in action throughout our store, not to mention many of our other ceiling, wall, table and floor lights dotted around.
Tucked inside our store are two garden displays, so that you can get a sense for how you might like to dress your great outdoors, conservatory or garden room.
Our design team
Whether you're looking at a new kitchen or you're considering top-to-toe decoration, we're here to help make your home projects simpler and easier with designs that's personalised to you.
Meet Georgia. She's our home designer and can help with anywhere from one room to ten. Colour, textiles, furniture, flooring - she'll bring it all together to create your version of a Neptune home.
Vicky, Eleanor, Sarah and Tom are our kitchen designers. From your first, free consultation to our full design service, they'll listen to all your wants and wishes and turn them into your idea of a dream kitchen.
Need to knows
We have five free parking spaces directly outside our store. There are additional spaces that you're welcome to use in the Waitrose car park just across the road that are also free of charge if you do a spot of shopping.
We have wheelchair ramps but we don’t have a lift, so the upstairs section has limited access. If there’s anything you would like to check with us before you visit, we’re just one call away.
There’s a little section at the back of the store where you can park your pram should you want to. Any of our team will happily keep a close eye on it for you, or will help with a spot of babysitting while you browse. Inside it’s lovely and spacious so even a double buggy will find its way around. We also have a large basket of toys as well as colouring crayons to keep toddlers and children entertained.
Well-behaved dogs are more than welcome too. But if you’re the proud owner of four Great Danes, we’d appreciate it if you perhaps left them at home.
Get in touch
If you’d rather not call, you can send us a message using this little form. You can also use this form to leave us any feedback, good or bad. We’d love to know what you think.