Need to knows
Parking: we have our own dedicated (and spacious) customer car park with 42 spaces, two of which are disabled. And it goes without saying that it’s free to park.
Wheelchair access: Neptune York is largely spread across one level (there is an upstairs but that’s for storage and our team sitting room). There’s a step into the store and one or two inside, but we have a ramp that’s ready to help. If there’s anything you would like to check with us before you visit, we’re just one call away.
Prams and little ones: there’s a little section of the store where you can park your pram should you want to. Inside, it’s lovely and spacious so even a double buggy will find its way around. We also have colouring in materials and board games to keep little ones entertained.
Four-legged friends: well-behaved dogs are more than welcome too. But if you’re the proud owner of four Great Danes, we’d appreciate it if you perhaps left them at home.