Neptune YorkMalton Road, York, YO32 9TW
Our virtual doors are wide open
Whilst we’ll continue to do everything we can to keep us all safe, we’re still very much here to help with your home projects. Your local store team is ready and waiting with advice, ideas and any information you might need – be it via email or live chat, over the phone or face-to-face in a video call. We’re here whenever suits you best – during the day or into the evening. And don’t forget, you can also order accessories via our Call and Collect service.
Clearing the decks
Some of the designs that have been used and loved as part of our displays here at Neptune York are looking for a new home, so we can make way for our new spring and summer collection.
A warm welcome
Just a 20-minute drive from the centre of York lies the former Tanglewood public house, which, in September 2015, we restored and renovated to turn it into our Yorkshire home. Inside, not only will you discover living rooms, bedrooms and a kitchen (or four), but also a few added luxuries such as a snug, wine cellar, boot room and our always-in-bloom Flower Shop. Visit us at the weekend and you’ll find broadsheets spread across our kitchen counter for you to put your feet up with.
In all of our stores we try to include as many of our designs as possible, but to give you a better idea of what you can find within the confines of Neptune York, just keep scrolling…
Virtual store tour
Who you'll meet
Michael's our store leader and has numerous years of experience in retail. Alongside him are our two kitchen designers: Hayley, who has a degree in interior architecture, and Ashley, who worked as a designer at Symphony Group for 12 years. Then there’s our home specialists who are experts on all things Neptune, from furniture to accessories to paint and textiles.
All four of our kitchen collections are waiting to be explored so you can get a real feel for every aspect from cabinet design to worktops. You’ll find that each one is set side by side with a living or dining space so that you can see how they work together, be it in a city apartment, contemporary townhouse or country cottage.
Inside Neptune York you’ll find a selection of our most-loved dining tables with perfectly paired dining chairs, all dressed with a small selection of our tabletop pieces like pure linen tablecloths and hand-made crockery.
We’ve filled Neptune York with an edit of our furniture collections, spanning the entire design spectrum from classic to contemporary. You can also explore all of our home accessories that translate to any room, helping it to feel warm, welcoming and perfectly in balance.
In our bedrooms, you’ll discover serene and restful decorating ideas, capacious wardrobes and chests of drawers, and blissfully soft, Portuguese-made cotton and linen bedding. Then there’s our solid timber beds, of course, upholstered headboards and handmade, natural mattress Barrington. And like in our living rooms, trying them out for yourself is most definitely encouraged.
Next door to our bedrooms, you’ll also often find dressing areas and washrooms. This is where you can discover our natural timber and Carrara marble washstands, our made-in-the-UK bath & body collections, and our elegant storage solutions to help you create a calm and welcoming bathroom.
Our in-store design library is the place that you can really get to know all our decorating finishes – from paint colours and wall coverings to flooring and fabrics – and where you can pick up samples to take home with you. You’ll also be able to see many of these finishes in-situ as you walk around. And, when it comes to lighting, you’ll spot the Coates recessed ceiling lights in action throughout our store, not to mention many of our other ceiling, wall, table and floor lights dotted around.
Our design team
Whether you're looking at a new kitchen or you're considering top-to-toe decoration, we're here to help make your home projects simpler and easier with designs that's personalised to you.
Meet Jules. She's our home designer and can help with anywhere from one room to ten. Colour, textiles, furniture, flooring - she'll bring it all together to create your version of a Neptune home.
Hayley and Ashley are our kitchen designers. From your first, free consultation to our full design service, they'll listen to all your wants and wishes and turn them into your idea of a dream kitchen.
Need to knows
We have our own dedicated (and spacious) customer car park with 42 spaces, two of which are disabled. And it goes without saying that it’s free to park.
Neptune York is largely spread across one level (there is an upstairs but that’s for storage and our team sitting room). There’s a step into the store and one or two inside, but we have a ramp that’s ready to help. If there’s anything you would like to check with us before you visit, we’re just one call away
There’s a little section of the store where you can park your pram should you want to. Inside, it’s lovely and spacious so even a double buggy will find its way around. We also have colouring in materials and board games to keep little ones entertained.
Well-behaved dogs are more than welcome too. But if you’re the proud owner of four Great Danes, we’d appreciate it if you perhaps left them at home.
Get in touch
If you’d rather not call, you can send us a message using this little form. You can also use this form to leave us any feedback, good or bad. We’d love to know what you think.