Design fee promotion 2026 - Terms and conditions
Just to let you know
Below you’ll find everything you need to know about the promotion. We always try to keep our terms and conditions as short as possible, and as free from technical speak and legalese as we can, so you’ll be able to read through them quickly and easily. But just get in touch with us in store if you have any questions.
In brief
From Friday 6th November – Sunday 6th December 2026, if you pay your £500 design fee for a new kitchen or home design with us, we will gift you £100 store credit to go towards your Christmas shopping.
General
- You will need to pay your design fee by 6th December 2026, in order to qualify for £100/€100 store credit.
- You will need to use the entire £100/€100 in one transaction.
- You will need to spend your store credit by 31st January 2027.
- We’re only able to apply this offer to new orders and can’t include it alongside any other promotions, offers or discounts.
- The design fee is non-refundable.
- You are unable to redeem the £100 store credit against the following: work surfaces, flooring, appliances, curtains, blinds, taps, installation, painting service and design fees.
- You can only use this offer once per customer.
- This offer is only available through our participating stores (see the full list below).
- This promotion is not available at the Neptune Archive Store or neptune.com.
- The promoter is Neptune (Europe) Ltd and/or the store of purchase.
- If you return items purchased with the store credit the refund will also be in store credit, but the expiry date will remain 31st January 2027.
- The store credit can only be spent in the store where you paid the design fee.
- The store credit is personal to you and can’t be gifted to another person.
Participating stores:
UK Neptune Stores
| Neptune Bath | Neptune Newcastle Fenwick |
| Neptune Belfast | Neptune Fulham |
| Neptune Bristol | Neptune Guildford |
| Neptune Bury St Edmunds | Neptune Hailsham |
| Neptune Cambridge | Neptune Hove |
| Neptune Canterbury | Neptune Knutsford |
| Neptune Cheltenham | Neptune Reading |
| Neptune Chesham | Neptune Redbrick |
| Neptune Chester | Neptune Southport |
| Neptune Chichester | Neptune Swindon |
| Neptune Chiswick | Neptune Tonbridge |
| Neptune Colchester | Neptune Weybridge |
| Neptune Edgbaston | Neptune Wimbledon |
| Neptune Farnham | Neptune Winchester |
| Neptune Market Harborough | Neptune York |
